Policies and documentation supporting our organisation

Terms and Conditions

Please find a copy of our standard terms and conditions of sale and purchase below.

Quality Assurance

PB Design’s policy of putting the customer first means that we set ourselves the highest of standards. We meet and often surpass all of the tight legislations that apply to this safety-conscious field. Of course, to demonstrate consistent quality in all that we do, we have long since gained ISO 9001 approval. A copy of our BVQI certificate no 21887 and Quality Policy statement is available by clicking on the link below.

We have also been certified by Achilles as part of the UVDB (utilities) and Link Up (Rail) programmes. Certificates are available by clicking on the links below.



PB Design has set Environmental policies and has been awarded certification to BS EN ISO14001. We are a registered carrier of controlled waste and can remove spent systems from site and/or store at our works as appropriate until final disposal/recycling through approved channels. Our policies, registration details and certification can be obtained by clicking on the links below.


Health & Safety

PB Design has set Health & Safety policies and collaborates with the ISO 45001:2018 Framework. We have invested heavily in the training of our service engineers to minimise site risks to yourselves. Our policy statement and other documentation is available by clicking on the links below.

If you require any further detail on our Health and Safety procedures or statistics please email sales@pbdesign.co.uk.


The People

The people in our organisation are key to your satisfaction. We therefore place a high priority on maintaining positive working relationships and continuously improving our skills and capabilities. We have aligned our employees objectives with those of our customers via regular appraisals and the distribution of profits as an Employee Owned Business. Our recognition as an Investors in People (IIP) organisation confirms our achievements.